General Policies
Safe Space Commitment
Ready Counseling Services is committed to providing a safe, inclusive, and respectful environment for all clients. We honor the unique identities, backgrounds, and lived experiences of every individual, and actively work to create a space where healing can occur free from judgment, discrimination, or oppression.
Trauma-Informed Care
Our providers are certified trauma-informed clinicians. We approach every session with compassion, safety, and a deep understanding of how trauma may impact our clients. We prioritize client autonomy, emotional safety, and informed consent in all services we provide.
Confidentiality
We respect and protect your privacy. All sessions and client records are kept confidential in accordance with HIPAA regulations and professional ethical standards. Information will only be shared with written client consent, or as required by law in cases of safety concerns.
Appointment Scheduling & Cancellations
Appointments can be scheduled through our online system or directly with your assigned clinician. We request a minimum of 24 hours’ notice for any cancellations or reschedules. Late cancellations or missed appointments may be subject to a fee, as outlined in your service agreement.
Payment & Insurance
Ready Counseling Services accepts private pay and may work with certain insurance providers as an in-network service. Payment is due at the time of service unless otherwise arranged. We are happy to provide invoices or superbills for clients who wish to seek reimbursement through their insurance.
Client Rights
Every client has the right to:
Be treated with respect, dignity, and sensitivity.
Receive services free of discrimination.
Actively participate in their care planning.
Request information, ask questions, and express concerns at any time.
Discontinue services at their discretion.
Ethical Standards
Our clinicians follow the ethical guidelines of their respective licensing boards and professional associations. We are committed to maintaining professional boundaries, transparency, and accountability in all therapeutic relationships.
Online Services & Telehealth
For client convenience and accessibility, Ready Counseling Services offers virtual sessions via secure, HIPAA-compliant video platforms. Telehealth services are held to the same standards of care, confidentiality, and professionalism as in-person sessions.
Public Educational Content
Our website, blogs, workshops, and the Letters to Laquanya series are intended for general educational purposes and do not replace individualized counseling, medical advice, or crisis intervention. If you are in need of immediate support, please contact your local emergency services or crisis hotline.
Privacy Policy
Ready Counseling Services is committed to protecting the privacy and confidentiality of our clients, website visitors, and community members.
Information We Collect
We may collect personal information when you:
Complete contact forms or schedule appointments.
Subscribe to newsletters or educational content.
Participate in workshops, groups, or events.
Submit questions or letters for the Letters to Laquanya series.
This information may include your name, email, phone number, and any other information you voluntarily provide.
Use of Information
We use collected information to:
Provide counseling and related services.
Respond to inquiries.
Deliver educational materials, newsletters, or event information.
Improve our website and service offerings.
We do not sell, trade, or share your personal information with third parties without your consent, except as required by law or to protect client safety.
Data Security
We implement reasonable security measures to protect your information. However, no system is 100% secure. Please avoid transmitting sensitive personal information via unsecured channels.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.
Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us directly.
Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Terms of Use
By using the Ready Counseling Services website, you agree to the following terms:
Informational Use Only
The content provided on this site, including blog posts, workshops, and Letters to Laquanya, is intended for educational purposes only. It does not constitute clinical advice or establish a therapeutic relationship.
Professional Services
Formal counseling services require a signed service agreement between client and provider. Use of this website does not guarantee acceptance as a client or availability of services.
User Conduct
You agree to:
Use the website for lawful purposes only.
Not attempt to gain unauthorized access to our systems.
Not misuse contact forms for spam, harassment, or unsolicited promotions.
Intellectual Property
All content on this website, including logos, graphics, text, and downloadable resources, is the property of Ready Counseling Services and may not be reproduced, distributed, or republished without written permission.
Limitation of Liability
Ready Counseling Services is not liable for any direct or indirect damages arising from your use of this website or reliance on its content.
Governing Law
These Terms are governed by the laws of the State of New York.
Disclaimer
Not Medical or Crisis Care
The content shared on this website, including blogs, educational sessions, workshops, and Letters to Laquanya, is for informational and educational purposes only. It is not intended to diagnose, treat, or replace professional counseling, medical care, or emergency intervention.
If you are in crisis or experiencing a life-threatening situation, please contact 911 or your local crisis hotline immediately.
No Guaranteed Outcomes
While we are committed to providing trauma-informed, ethical, and compassionate care, each individual’s progress and outcomes will vary based on their unique circumstances, participation, and needs. No guarantees can be made regarding specific results.
Testimonials & Client Stories
Client stories and testimonials shared on this site represent personal experiences and are shared with permission. Results and experiences may not be typical or guaranteed for every client.
Letters to Laquanya
The Letters to Laquanya series provides general reflections and perspectives for public education. It does not establish a client-therapist relationship and is not a substitute for personal therapeutic care.